When I called back, I was told because I didn’t send order confirmation, the credit card company could not decide what the right amount is. See, SkyPointDigital knew this. That’s why it never sent me any order confirmation or receipt.

Did you let VISA know that “Sky Point Digital” didn’t send you a confirmation or receipt? Realize that without a receipt/order confirmation, Sky Point Digital themselves can’t prove that they billed you validly. Demand a copy of the receipt from “Sky Point Digital”. If “Sky Point Digital” doesn’t give you a copy of the receipt, dispute the entire charge (full $1299) with VISA because if “Sky Point Digital” does not have a valid confirmation number or receipt themselves for the charge, they can’t prove that they even tried to send you the merchandise that they charged you for as well as what that merchandise was. The burden of proof is on “Sky Point Digital”. There should be a tracking number on the package.. you’ll need that too, but if you have it, don’t tell VISA or “Sky Point Digital” (and tell those that opened the package that was addressed to you, to never do that again.. seriously.).

You should have printed out the web page and sum of charges from the web page right before you ok’d the payment… and right after if possible. You can use something called ‘PDFCreator’ as a printer driver to create a ‘pdf’ file from a web page. The page would have served as ‘proof’ of what they claiming that the charges are for the item and what you were trying to buy.

Now if “Sky Point Digital” is able to provide the receipts and tracking numbers.. it gets more difficult. It becomes he-said/she-said (because you don’t have a printed copy of the web page when and after you ordered). “Sky Point Digital” sounds like a closet operation.. so I don’t think they keep good records.

If it all falls out, you can file complaints with both the FBI and Better Business Bureau of New York(if that is where they are located). FTC complaint might be another avenue.