- This topic has 24 replies, 10 voices, and was last updated 11 years ago by blake.
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October 23, 2013 at 8:08 AM #767203October 23, 2013 at 9:34 AM #767205anParticipant
Some technical side of the problem: http://www.alexmarchant.com/blog/2013/10/22/healthcare-dot-gov-lines-of-code-comparison.html
There are almost 10x more code in Healthcare.gov than Windows XP. A website vs a freakin’ OS. There’s about 8x more code in Healthcare.gov vs Facebook.com. Keep in mind Facebook.com does A LOT more than just signing up people and checking their eligibility. Also, keep in mind that for a similar scaled website like Healthcare.gov, it have around 25-30 million lines of code.
http://money.cnn.com/2013/10/23/technology/obamacare-website-fix/index.html?iid=Lead
Expert who analyzed the code said it’ll be faster to just blow it up and redo the whole thing.
But the amount of code is really only the side effect of the true problem. The root of the problem is this: http://www.washingtonpost.com/blogs/wonkblog/wp/2013/10/21/the-way-government-does-tech-is-outdated-and-risky/
They used water fall methodology on something that isn’t well spec’ed out from day one. The developers who worked on the project saw steam coming out of the projects months ago. They said there were real test being done except by the government. There were requirement changes at the last minutes. When they tried to do a light load test, the system fail with just a few hundred users. So, yeah, those who knows software development knows all of the things they did is the recipe for disaster.
October 23, 2013 at 11:26 AM #767210no_such_realityParticipantThe death of any project is pretty straight forward, scope creep.
Hence, the perennial problems with Government implementations, whether CalPERs or LAUSD, you have a byzantine set of contractual obligations resulting in a myriad range of pay categories that simply, cannot be changed.
Any good private sector project when implementing an ERP solutions standardizes and aligns processes first, the Government can’t. Those esoteric pay rules in LAUSD codified via the contract. The pensions rules are to and hence, you have a bazillion rules because there is one set of rules for employees starting this year, different rule for the employees before last year but not yet retired, a different set of rules based on which role they’re in etc.
Any private entity dealing with the same sprawl of requirements and same restrictions on streamlining those requirements, really ends up with the same results, ERP projects running over budget, over time and racking up hundreds of millions in fees.
October 23, 2013 at 12:41 PM #767212SD RealtorParticipantyou forgot the ending nsr… which is generally, a successful private entity cuts losses, cancels the project and moves on.
October 23, 2013 at 12:57 PM #767213SK in CVParticipant[quote=SD Realtor]you forgot the ending nsr… which is generally, a successful private entity cuts losses, cancels the project and moves on.[/quote]
Rarely happens with projects like this. The website is a pretty small but essential piece of the puzzle.
October 23, 2013 at 1:20 PM #767214allParticipant[quote=SD Realtor]you forgot the ending nsr… which is generally, a successful private entity cuts losses, cancels the project and moves on.[/quote]
Successful government would put few mid-level bureaucrats, one high-ranking official and one or two insurance corp executives in front of a firing squad.
October 23, 2013 at 1:30 PM #767215SD RealtorParticipantYes the website was an essential part.
It would have been nice if Carney said, “you know what, we screwed up, didn’t manage it well, didn’t benchmark it well, probably didn’t listen to the technical and project management who more then likely said it wasn’t ready for the rollout, and it is our fault.”
Rather then walking out on the press conference.
October 23, 2013 at 2:02 PM #767216no_such_realityParticipant[quote=SK in CV][quote=SD Realtor]you forgot the ending nsr… which is generally, a successful private entity cuts losses, cancels the project and moves on.[/quote]
Rarely happens with projects like this. The website is a pretty small but essential piece of the puzzle.[/quote]
Since I primarily work in large public companies, I’ve seen the ERP projects go around in circles for years. Cutting losses, rarely. Fire a CIO or two, yes, but go in circles and switch vendors, lots of that.
But own up to the real root of the problem? Business line leaders that refuse to align processes, insist theirs is the best process and circle around fascinated by trivial details? Never, although I’ve heard it’s been done.
October 23, 2013 at 2:26 PM #767218SD RealtorParticipantI understand what you are saying.
Silly me thinking this would be an exception.
Actually this behavior is in completely in line with this and other events we have witnessed within the past several years. Yet another sterling performance by a department within the admimistration followed up by transparency, complete responsibility, and a thorough well understood explanation of what has gone on.
I am completely satisfied with the performance of the administration, department heads, and public spokespeople.
November 1, 2013 at 6:00 AM #767413blakeParticipant -
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