- This topic has 125 replies, 16 voices, and was last updated 15 years, 8 months ago by
Coronita.
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March 13, 2009 at 5:58 PM #15297March 13, 2009 at 6:09 PM #365574
macromaniac
ParticipantFlu,
I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
March 13, 2009 at 6:09 PM #365864ParticipantFlu,
I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
March 13, 2009 at 6:09 PM #366026ParticipantFlu,
I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
March 13, 2009 at 6:09 PM #366062ParticipantFlu,
I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
March 13, 2009 at 6:09 PM #366174ParticipantFlu,
I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
March 13, 2009 at 7:58 PM #365610CoronitaParticipantUpdate:
After spending 30 mins on the phone with BofA they are crediting me the $20 bogus fee and said that there a is a “permanent” fee waiver on the said accounts.
BUT, before I hung up, the customer service rep (nice gentleman BTW), tried to get me to open another account!!!!!!
Savings account with 1.0% rate. Said that the savings account normally would carry a minimum balance of $5k or $20/fee, but that because I’m a loyal/good customer for some time, that they would waive the account mgmt fees on that new account even if i had a few cents in there.
The customer rep was really nice, I’m sure he was just doing his job. But WTF? Mind you, I have a mortgage account and 3 checking accounts there already there. I just politely said, thanks but I really don’t want to open yet another account at BofA and have to deal with tacked on fees later.
Amazing.
Oh, and my recent experience with Citibank. Citibank closed one of my credit cards down because of a suspicious card activity. I couldn’t log into my accounts, and pay my bill off, and they said no worries it would just carry over to the new account.Then they claimed to have sent me a new card. I waited 7-10 days. No card. Then the rep cancels my new card and sends me another, and says he can expedite the free of charge. I tell him, no expedite delivery of the card (the last time they said it was free, they ended up charging me $10 for the expedited service). I get my new card about 3 weeks later, and guess what? They tacked on a $25 late payment fee on my previous balance and charged me apr on the balance while my credit card was in limbo…
Nice.
March 13, 2009 at 7:58 PM #365899CoronitaParticipantUpdate:
After spending 30 mins on the phone with BofA they are crediting me the $20 bogus fee and said that there a is a “permanent” fee waiver on the said accounts.
BUT, before I hung up, the customer service rep (nice gentleman BTW), tried to get me to open another account!!!!!!
Savings account with 1.0% rate. Said that the savings account normally would carry a minimum balance of $5k or $20/fee, but that because I’m a loyal/good customer for some time, that they would waive the account mgmt fees on that new account even if i had a few cents in there.
The customer rep was really nice, I’m sure he was just doing his job. But WTF? Mind you, I have a mortgage account and 3 checking accounts there already there. I just politely said, thanks but I really don’t want to open yet another account at BofA and have to deal with tacked on fees later.
Amazing.
Oh, and my recent experience with Citibank. Citibank closed one of my credit cards down because of a suspicious card activity. I couldn’t log into my accounts, and pay my bill off, and they said no worries it would just carry over to the new account.Then they claimed to have sent me a new card. I waited 7-10 days. No card. Then the rep cancels my new card and sends me another, and says he can expedite the free of charge. I tell him, no expedite delivery of the card (the last time they said it was free, they ended up charging me $10 for the expedited service). I get my new card about 3 weeks later, and guess what? They tacked on a $25 late payment fee on my previous balance and charged me apr on the balance while my credit card was in limbo…
Nice.
March 13, 2009 at 7:58 PM #366061CoronitaParticipantUpdate:
After spending 30 mins on the phone with BofA they are crediting me the $20 bogus fee and said that there a is a “permanent” fee waiver on the said accounts.
BUT, before I hung up, the customer service rep (nice gentleman BTW), tried to get me to open another account!!!!!!
Savings account with 1.0% rate. Said that the savings account normally would carry a minimum balance of $5k or $20/fee, but that because I’m a loyal/good customer for some time, that they would waive the account mgmt fees on that new account even if i had a few cents in there.
The customer rep was really nice, I’m sure he was just doing his job. But WTF? Mind you, I have a mortgage account and 3 checking accounts there already there. I just politely said, thanks but I really don’t want to open yet another account at BofA and have to deal with tacked on fees later.
Amazing.
Oh, and my recent experience with Citibank. Citibank closed one of my credit cards down because of a suspicious card activity. I couldn’t log into my accounts, and pay my bill off, and they said no worries it would just carry over to the new account.Then they claimed to have sent me a new card. I waited 7-10 days. No card. Then the rep cancels my new card and sends me another, and says he can expedite the free of charge. I tell him, no expedite delivery of the card (the last time they said it was free, they ended up charging me $10 for the expedited service). I get my new card about 3 weeks later, and guess what? They tacked on a $25 late payment fee on my previous balance and charged me apr on the balance while my credit card was in limbo…
Nice.
March 13, 2009 at 7:58 PM #366097CoronitaParticipantUpdate:
After spending 30 mins on the phone with BofA they are crediting me the $20 bogus fee and said that there a is a “permanent” fee waiver on the said accounts.
BUT, before I hung up, the customer service rep (nice gentleman BTW), tried to get me to open another account!!!!!!
Savings account with 1.0% rate. Said that the savings account normally would carry a minimum balance of $5k or $20/fee, but that because I’m a loyal/good customer for some time, that they would waive the account mgmt fees on that new account even if i had a few cents in there.
The customer rep was really nice, I’m sure he was just doing his job. But WTF? Mind you, I have a mortgage account and 3 checking accounts there already there. I just politely said, thanks but I really don’t want to open yet another account at BofA and have to deal with tacked on fees later.
Amazing.
Oh, and my recent experience with Citibank. Citibank closed one of my credit cards down because of a suspicious card activity. I couldn’t log into my accounts, and pay my bill off, and they said no worries it would just carry over to the new account.Then they claimed to have sent me a new card. I waited 7-10 days. No card. Then the rep cancels my new card and sends me another, and says he can expedite the free of charge. I tell him, no expedite delivery of the card (the last time they said it was free, they ended up charging me $10 for the expedited service). I get my new card about 3 weeks later, and guess what? They tacked on a $25 late payment fee on my previous balance and charged me apr on the balance while my credit card was in limbo…
Nice.
March 13, 2009 at 7:58 PM #366208CoronitaParticipantUpdate:
After spending 30 mins on the phone with BofA they are crediting me the $20 bogus fee and said that there a is a “permanent” fee waiver on the said accounts.
BUT, before I hung up, the customer service rep (nice gentleman BTW), tried to get me to open another account!!!!!!
Savings account with 1.0% rate. Said that the savings account normally would carry a minimum balance of $5k or $20/fee, but that because I’m a loyal/good customer for some time, that they would waive the account mgmt fees on that new account even if i had a few cents in there.
The customer rep was really nice, I’m sure he was just doing his job. But WTF? Mind you, I have a mortgage account and 3 checking accounts there already there. I just politely said, thanks but I really don’t want to open yet another account at BofA and have to deal with tacked on fees later.
Amazing.
Oh, and my recent experience with Citibank. Citibank closed one of my credit cards down because of a suspicious card activity. I couldn’t log into my accounts, and pay my bill off, and they said no worries it would just carry over to the new account.Then they claimed to have sent me a new card. I waited 7-10 days. No card. Then the rep cancels my new card and sends me another, and says he can expedite the free of charge. I tell him, no expedite delivery of the card (the last time they said it was free, they ended up charging me $10 for the expedited service). I get my new card about 3 weeks later, and guess what? They tacked on a $25 late payment fee on my previous balance and charged me apr on the balance while my credit card was in limbo…
Nice.
March 13, 2009 at 8:02 PM #365615nostradamus
ParticipantDitto. Suddenly my cable, phone, and internet randomly cost more. It’s not negligible: like 5% more. No problems with the banks though (I keep close watch).
Should I cancel time warner and try att u-verse? Anyone done that?
March 13, 2009 at 8:02 PM #365904ParticipantDitto. Suddenly my cable, phone, and internet randomly cost more. It’s not negligible: like 5% more. No problems with the banks though (I keep close watch).
Should I cancel time warner and try att u-verse? Anyone done that?
March 13, 2009 at 8:02 PM #366066ParticipantDitto. Suddenly my cable, phone, and internet randomly cost more. It’s not negligible: like 5% more. No problems with the banks though (I keep close watch).
Should I cancel time warner and try att u-verse? Anyone done that?
March 13, 2009 at 8:02 PM #366102ParticipantDitto. Suddenly my cable, phone, and internet randomly cost more. It’s not negligible: like 5% more. No problems with the banks though (I keep close watch).
Should I cancel time warner and try att u-verse? Anyone done that?
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