So the marketing adviser of this loan officer should be shot.
That is the most idiotic letter ever (with the possible exception of something I sent to an ex-girlfriend in college).
I mean really who sends letters shaming and scolding the clients?
I am not as negative on buying as most on this blog but I really think a letter like this is beyond the pale.
I really can’t speak to the “friend” part of the relationship but I would be suspect of the professional part.
The loan officer I use sometimes points out the direction of interest rates (that is part of his job) in his marketing pieces. However, if he sent out anything that deliberately alienated clients, he would not get my referrals ever again.