Reorder and start from scratch. DO NOT refrence the current jacked up issues! They want to fix them… Obviously, they cant. Bthe data base is screwed. Order new lines like your a new customer.
The crap that the Gov’t put them through in order to create fair competition is what’s screwing things up. They literall have to talk from 1 dept to the next like they are separate Co with separate data bases for telco dsl Uverse and wireless.
Thank you Gov’t for creating an environment were competition can be injected. And sticking your nose into buisness.