[quote=Ren]The problem a lot of people have had with Paypal is with resolving disputes. If money goes missing from your account (which does happen), getting it back is apparently like pulling teeth. I’ve never experienced this, but I keep a minimum amount in my account just in case.
I despise ebay. I hate their interface, their support, and their buggy messaging system. They suck on every level that it is possible to suck.[/quote]
I’ve never had to dispute a PayPal transaction but have disputed an EBay auction and I agree their system is highly flawed.
Their process is heavily skewed in the favor of the buyer, where they essentially just take the person’s word for it. In my case I sold a pair of sunglasses and the buyer claimed that the item was the wrong model (I was selling an older version, he was expecting the current model). I sent EBay proof that the item was exactly as described and my auction had numerous pictures attached. Regardless, EBay sided with the buyer and didn’t even bother to explain how they came to their decision. They just sent me some generic form email.
Worst thing is that they only allow the buyer to leave negative feedback about a transaction. If you’re the seller you can only leave neutral or positive feedback so buyers can basically get away with saying whatever they want without any consequences.
