Once you file an appeal, you will likely (could be over a year or more) get a call from an assessor ready to negotiate a compromise. They will offer a reduction and act like they are doing you a favor. Turn it down.
Insist on going to the hearing–a quasi-judicial process where you can plead your case before an appeals board that will hear your side and that of the assessor’s office. This takes an average of 20 minutes or so, and looked to be a fair process when I witnessed it.
With tens of thousands of written appeals, and only limited time available, they certainly do not want you to go as far as a hearing. That’s why they will cajole, offer phoney numbers, and generally try to intimidate you into caving. If you have done your research and have a good case, they will grant your number.