[quote=no_such_reality][quote=CA renter] When people compare things like the AAA vs the DMV, they often forget that the DMV processes far more transactions and also handles the most complex jobs.[/quote]
This comment regarding that article makes the best point:
1tamcc at 6:03 PM October 31, 2012
My experience with the DMV is that generally they do a good job with the resources they have.
DMV gets many thousand renewal applications each year. If they’re 99.9% accurate, some will still fall through the cracks.
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Now, let’s see an example of a private business that services the same number of people as the DMV, and with the same number of employees/resources (who are compensated at or around the level of DMV employees), and see where their record stands.