My very first “real” job (apart from paper routes and such) was at Jack in the Box. It was a pretty shitty job, but then I think everyone should have a shitty job at some point in their life. And a shitty boss too, so that they know what not to do when they become a boss themselves.
But I digress. So I’m doing my cashier thing, and some guy comes in with his two kids, orders a bunch of food, I deliver it to their table, and go on with my duties. About 15-20 minutes later he comes back with his tray and says he wants his money back.
“I’m sorry, what was it about your meal that you didn’t like? I can prepare you something else.” I should note, that they ate it all, three burgers, fries, soft drinks, the whole thing. Consumed. All he said was he wanted his money back. “Can you tell me what you had?”
“I had fourteen dollars!” he snaps at me. Even if I wanted to refund his money, I couldn’t. Voiding a sale requires a manager so I go get him to deal with it: “hey Bill, some asshole up front wants his money back.”
So the manager opens up my till and voids the sale and gives the guy back his fourteen bucks and change, and once he leaves, begins to lecture me about how I should never refer to a customer as an asshole. I protest. I said this is not a customer you ever want coming back. He’s obviously grifting. It’s not like he had a legitimate complaint, he and family ate the whole thing. They probably pull this crap everywhere they go.
Nope. The customer is always right. I did eventually get fired from that job, but that’s another story, hahahaha. Anyway, I share your daughter’s outrage. Terrible people need to be called out when they do obnoxious things.
