It’s not tactful but you said the guy was successful. You might not like the style but maybe he is worth his asking price and would have been able to get a much better price.
Simple economics tell you that people work on economic incentives. The less incentive there is to sell the less motivated to go out of your way to get the highest asking price. Lots of people can be order takers. Sales people work for a living, in good times and in bad. The ones that survive are usually fairly good at what they do.