I’m darkly curious what neighborhood you’re in and if you’re dealing with our old crazy property manager or not.
In general owners have incentive to repair their properties and keep them in good shape for future renters and eventual sale. Property managers have incentive not to perform maintenance and repairs, especially if the owners give them a certain sum to work with each month.
I’m sure there are good property managers out there, but the ones I’ve dealt with were nightmares.