I think you have all made great suggestions to help this lady. And some very good observations were made here.
One added observation:
“There but for the grace of God go I.”
“Some of the best laid plans of Mice and Men often go awry.”
– John Steinbeck, Of Mice and Men
– Robert Burns, To a Mouse
Believe me, those of you in your twenties and thirties, you will learn the meaning of these expressions at some point in your lives. Misfortune comes to those who plan and to those who don’t plan. You will see it happen to some of your friends, family and relatives over the course of time. Maybe it won’t happen to you. But believe me, if you can try to understand that it could happen to you, through no fault of your own, then you will be a wiser and humbler person than you are now.
How you deal with your misfortunes and your losses both personal and financial will truly be your defining moments.