I think the whole dealership system needs to change. We should be able to buy factory direct. Dealers should register customers who come in for a test drive and should be paid a fee by the manufacturer for acting as an agent.
In return dealers should compensate manufactures for providing marketing of the dealers service departments.
Prices of vehicles would be set by manufacturers so they wold be identical regardless of where you buy. This system would refocus people on service as opposed to transactions.
