I am not defending AT&T. I have an iphone, and converage is not good.
That said, when I consider purchasing anything with a subscription, I realize that the company’s business model is based on subscription payments. If its not reasonable I don’t do it. Anyone who tries to work around a contract of that complexity for a small amount of money is doomed to be frustrated. The potential to save $80 can’t be worth the wait on the phone, let alone the days of frustration you must be going through. While the company has a lot of faults, I can’t agree with you on the contract issue.