[quote=gzz]AirBNB is liberal with covering refunds to unhappy guests.[/quote]
yes, out of the host’s pocket. If a guest is granted a refund, it does not come from Airbnb. And getting Airbnb to reimburse a host for damages is a rarity. There’s a reason it makes the news when it happens.
All that aside, am I really to believe that a business with 14+ % gross margins, pays out more than that 14% in claims of host damages? That makes no sense.