You might want to check the history of IBM Watson. It is ‘Deep Blue’s spawn, not something weird (yet again) from Microsoft.
With the Microsoft chatbot, some people realized that they were dealing with a parrot, a not particularly bright one at that, instead of an AI. An AI would have asked why the person wanted it to repeat everything said.
PS: IBM Watson bought some critical medical companies recently. It would probably do better at analyzing xrays, CTs and MRIs than sending them off to some cheap sweatshop in India. It will probably be more consistent than can be achieved even with well trained individuals.