I am witnessing this with everyone. ATT over bills my company by hundreds a month. I have to call them and wait on the line for 30 minutes or more and then here them say….we are so sorry you accidently were billed under the wrong plan. They then make adjustments to the account. They know the game like Blur Cross knows the game. Send the bill out and most people just pay them because they don’t have the time to screw with it because they just lost all their money in their 401K believing lying CEO’s that their cash flow was fine….
Just called CITI and they wanted to charge me 15.00 to take a payment over the phone.
Called Time Warner and they wanted to charge me 5.00 to process my credit card or I could do it for free via the automated phone system.
Wells Fargo slaps 20.00 on me every month and I have plenty of money in those accounts to meet the minimums.
Flu, this country is in moral decay across the board. These companies know how to play the billing games and screw people.
Well guess what I told ATT? Guess what I told Time Warner who used to give me internet speed up to 10 MBPS and now they tier it from 5 to 7 to 10 so they can screw people to pay extra.
I am shutting all my services down with these firms. I am done with the Bull Shit. As far as I am concerned the consumer holds the power.
