Even though I went through Countrywide,now owned by B of A, I had similar problems. They promised 30 days,had paper work to them in a matter of days, and it ended up taking 45 days. Would not respond to E-mails, loan processor would call in sick and no one would know. It was horrible, like a train wreck in slow motion. Not as bad as the broker we left who tried to get me a loan with a company that had it’s license revoked in CA for non disclosure and was still operating under the same name, broker didn’t even know. Took me just a few minutes to check them out using the internet. The originating loan officer was the only person I would call a professional in the whole process. If I had to do it again, and I won’t have to, I would run 2 or 3 loan apps simultaneously and who ever drags their feet gets dropped. All in all everything turned out just great, the only time I’ve ever seen my wife in tears was during this process.
