Dr., you mentioned that you put the offer in through the seller’s agent. Does that mean you didn’t use your agent in the process or that you chose to bypass your agent and go directly through to the listing agent?
In this case your agent may be frustrated with you :). SDR did a good job of explaining everything and should help you understand your questions. Keep in mind a number of agents in SD have a hard time understanding short sales, but if your agent seems to be uneducated there are a handful of agents out there qualified and educated in the short sale process that can help you. Let us know what happens!