AK..
You started your loan early last month and it’s still not done ?
You are 5-6 weeks in and still being asked for conditions ??
The person who took your app should have warned you about a paper trail when transfering funds and other issues up front. Don’t be surprised if they continue to ask for more documentation. You should have received an update before a couple of weeks had passed.
If you had locked your loan, someone should have been on top of your closing date all the way through the process.
I cannot imagine that their rate was that great but hopefully you loan will close and fund on time.
Still sounds like crappy service.
Virtually nobody gets special treatment just because you are a previous customer.
Guidelines are tougher than ever for everybody.