earlyretirement- I can understand the shoes, but why would you even ask Amex to cover sunglasses that your wife lost. This to me is either entitlement thinking or fraud. Nothing personal but I just don’t get it and I think that is what has been lost in our society, the sense of personal responsibility. I’m sure there are many that would agree with you, perhaps I’m old school but I would never have asked Amex to reimburse for something “I” lost. Stolen maybe. Wow, just looked up black card, also known as Centurion card. $7500 initiation fee with $2000 annual fee, I’m guessing not too many people have that one.