It’s all by negotiation.
Is property manager a licensed real estate agent ?
(They do not have to be a Realtor)
Getting 5%-10% of the monthly rent to manage.
Screening/finding a new tenant could be anywhere from a flat fee to 50%-100% of one month’s rent for signing a 12 month lease.
it’s all negotiable. Not a conflict for agent who lists to also be the PM.
Many rentals don’t get listed in MLS.
Do you have a lease OR are you month to month ?
Does your rental agreement address maintenance issues ?
Tenants in CA have a lot of rights. Many property owners or their agents do not know the laws.
Cosmetic issues/wear & tear may not need to be addressed.
**Safety concerns, code violations & habitability issues do. Tenant is also entitled to appliances that work and ‘quiet enjoyment’
What kind of work are you asking to be done ?
Whether you mail your rent check, direct deposit it OR pay in cash makes no difference.
For certain repairs you may be allowed to have the work done and deduct it from your rent payment if they refuse.