I actually rent through American Heritage Properties (AHP)right now. They seem fairly competent but some of the staff have horrible followup skills. I’ll have to call several times to get a maintenance issue resolved.
I was also dissatisfied with how they priced the house. We had rented the house for one year and when it came time to sign a new lease we were informed that the rent was going to increase. We felt the increase was rather steep. AHP said that they were just raising it to what the owner wanted (who happens to live in Texas) and that it wasn’t negoitable. Well, later on the owner actually contacted us directly and we found out that he had instructed AHP to raise the rent a reasonable amount to be in line with the local market. He left it up to them since he had no clue about the SD market. So, AHP had lied to us about it and after calling them on it they ended up lowering the increase.
