Every home builder and lender has different policies when it comes to floors, counters, etc. We’re buying in Serenity right now and we’re able to close escrow with bare floors AND we’re able to use our own contractors for flooring, landscape, window coverings etc. as long as we provide bids and contracts from licensed contractors and submit them to the lender. They’ll hold the money in an escrow account and will pay the contractor upon completion of the work.