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OT: UCSD Medical Office: Hello, anyone there???????
User Forum Topic
Submitted by flu on January 23, 2012 - 6:01pm
Geeze, having gone to Cedars-Sinai for the past few months and coming back to UCSD for convenience, I'm like unbelievable.
1. Last week at UCSD:
FLU: Hi, I'm here to check in for my colonoscopy
UCSD scheduler: Hi, please take a number, and we'll call you when we're ready.
FLU: Ok, uh... There's two people here including me, and the other person is first..Do we really need to take a number?
UCSD scheduler: Yes.
FLU: Ok..I'm number 80
(30 minutes later)
UCSD scheduler: Now serving #79
(20 minutes later)
UCSD scheduler: Now serving #80
UCSD Center: (Automated message). Please hold.
(one hour later)....
FLU: I'd like to schedule my chemo appointment for next weeks.
UCSD Center scheduler: Please hold...
(15 minutes later)... Click.....
FLU: (WTF !#$#!!@$ and dials back)
UCSD Center: (Automated message): Welcome to UCSD center... If you are scheduling an appointment, our offices are now closed. Our normal office hours are from 8:30am-4:30 pm.
FLU: You have to be @$#!#$@!#$@#!4 kidding me....
You know, when I'm at cedar's....Scheduling takes like 15 mins, if you leave a doctor a message, they actually call you back or they actually get paged and call you back.
It's probably just me but it seems like lately UCSD has being going down. It's reminds me of going to the DMV....
What gives? CA funding cuts????
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